Whether you’re a residential or business customer, there are a few things you should do to make your customer support call go smoothly: Google Fiber’s residential customers should call (866) 777-7550, while business customers should call (855) 418-8326. This is great for customers who have time-sensitive concerns or who have disruptions in their service late at night. Google Fiber’s customer service phone lines are open 24/7. Of course, customers also have the option to call customer support. In addition to very active social media accounts, Google Fiber has several online customer service options, like the customer service chat and the email form. It’s probably no surprise that Google Fiber’s contact methods are primarily web-based. This is sometimes due to the amount of people inquiring about future service, making it important to make it known that you’re a current customer. In the years since Google Fiber first began, only a select few cities have received service.ĭespite having a considerably smaller customer load than many comparable companies, Google Fiber’s customer support lines are often clogged up. When first announced, Google Fiber was a coveted service. Google Fiber has faced many setbacks in recent years.

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